Privacy Policy

Last Updated: July 14, 2026

Authentic Home Improvements LLC ("Authentic Home Improvements," "we," "our," or "us") is committed to protecting the privacy of our website visitors and customers. We are dedicated to maintaining the accuracy, confidentiality, security, and privacy of any personal information collected through our website and related services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.authentichomeimprovements.com ("Website"). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project information
  • Billing information, if applicable
  • Any other information you choose to submit through contact forms, quote requests, surveys, emails, or other communications.

We collect only the information necessary to respond to your inquiries, provide requested services, prepare estimates, complete transactions, and improve your experience.

Information Collected Automatically

When you visit our Website, we may automatically collect certain information including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referral website
  • Cookies
  • Server logs
  • Analytics data
  • Third-party tracking technologies

This information helps us improve our Website, monitor performance, enhance security, and better understand how visitors use our services.

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality, analyze Website traffic, and enhance your browsing experience.

Cookies may remember your preferences, help us understand visitor behavior, and improve future marketing efforts.

You may disable cookies through your browser settings; however, some portions of the Website may not function properly if cookies are disabled.

We may also use services such as Google Analytics, Meta Pixel, and similar technologies to understand Website usage and improve our advertising efforts.

How We Use Your Information

We may use your personal information to:

  • Respond to inquiries
  • Provide estimates and requested services
  • Schedule appointments
  • Process transactions
  • Improve our Website and customer experience
  • Communicate regarding appointments or projects
  • Send updates regarding our services
  • Deliver promotional offers, newsletters, or marketing communications (where permitted by law)
  • Conduct customer satisfaction surveys
  • Comply with legal obligations
  • Protect against fraud or unauthorized activity

Marketing Communications

If you provide your contact information, we may occasionally contact you regarding services, promotions, seasonal offers, maintenance reminders, or company updates that may be of interest.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Text Messaging (SMS)

If you provide your mobile phone number and consent to receive text messages, we may send appointment reminders, estimate updates, customer service messages, and occasional promotional communications.

Message frequency varies.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors providing support services, such as customer service or messaging platforms, solely as necessary to provide our services. Text messaging originator opt-in data and consent will never be shared with any third parties.

Sharing of Information

Authentic Home Improvements LLC does not sell, rent, or lease your personal information to third parties.

We may share information only when necessary to:

  • Provide requested services
  • Process payments
  • Work with trusted contractors, service providers, or vendors assisting our business
  • Comply with applicable laws
  • Respond to subpoenas, court orders, or lawful government requests
  • Protect our legal rights or property
  • Protect the safety of our customers, employees, or the public

Any third-party service providers are expected to maintain appropriate safeguards for your information.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of every website you visit.

Children's Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personally identifiable information from children under 13 without verifiable parental consent.

If we learn that we have inadvertently collected information from a child under 13, we will promptly delete that information.

Social Proof

If you voluntarily submit a review, testimonial, before-and-after photos, or other public feedback, you grant us permission to display your first name, city, photographs, or publicly available social media profile (where applicable) for marketing and social proof purposes unless you request otherwise.

Security

We take commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

Our Website uses Secure Socket Layer (SSL) encryption where appropriate to help protect information transmitted online.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, or satisfy legitimate business purposes.

You may request deletion of your personal information by contacting us using the information provided below, subject to any legal obligations requiring us to retain certain records.

Your Choices

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to legal requirements)
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Do Not Track

Some web browsers include a "Do Not Track" feature. Because there is currently no universally accepted standard governing these signals, our Website does not currently respond differently to Do Not Track requests.

Business Transfers

If Authentic Home Improvements LLC is involved in a merger, acquisition, sale of assets, restructuring, or bankruptcy proceeding, your information may be transferred as part of that transaction, subject to this Privacy Policy.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with an updated "Last Updated" date.

Your continued use of the Website following any revisions constitutes your acceptance of the revised Privacy Policy.

If we make material changes affecting how previously collected personal information is used, we will provide notice where required by applicable law.

Acceptance of This Policy

By accessing or using this Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Website.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Authentic Home Improvements LLC

Website: https://www.authentichomeimprovements.com

Email: support@authentichomeimprovements.com

Phone: 239-331-7074

Mailing Address: 6017 Pine Ridge Road #336, Naples, Florida 34119